Privacy Policy (Jam Clear)
Effective date: October 1, 2026
Jam Clear ("we", "us", "our", or "the App") is a mobile puzzle game published by SocialAtoZ. This Privacy Policy explains what information we collect when you use Jam Clear, how we use it, and the choices you have.
By downloading or using Jam Clear, you agree to the practices described in this policy. If you do not agree, please do not use the App.
1. Information We Collect
We aim to collect as little personal information as possible. We do not require you to create an account, and we do not ask for your name, email address, phone number, or precise location.
1.1 Information collected automatically
When you use the App, we and our third-party partners may automatically collect:
- Device information: device model, operating system and version, language, screen size, and time zone.
- Unique identifiers: Android advertising ID (AAID) and, where applicable, an app instance ID.
- Usage and gameplay data: levels played and completed, in-game actions, session length, app launches, and feature usage.
- Approximate location: country or region, derived from your IP address (not your precise GPS location).
- Diagnostic data: crash logs, performance data, and error reports.
- Purchase information: if you make an in-app purchase, Google Play processes the payment and shares a confirmation (such as order ID and purchased item) with us. We never receive or store your payment card details.
1.2 Information you provide
If you contact us (for example by email for support), we receive your email address and the content of your message, and we use it only to respond to you.
2. How We Use Information
We use the information we collect to:
- Provide, operate, and maintain the game;
- Save and restore your game progress on your device;
- Understand how players use the App and improve levels, features, and performance;
- Detect, diagnose, and fix bugs and crashes;
- Show advertisements and measure their performance;
- Process and verify in-app purchases;
- Prevent fraud and abuse, and keep the App secure;
- Respond to your questions and support requests; and
- Comply with legal obligations.
3. Advertising
Jam Clear is free to play and is supported by advertising. We use third-party advertising partners, which may include Google AdMob and ad mediation partners, to show ads such as banner, interstitial, and rewarded video ads.
These partners may use your advertising ID and other device information to:
- Show you ads, including personalized ads based on your interests where permitted by law and your settings;
- Limit how often you see an ad; and
- Measure ad performance and prevent fraud.
Your choices:
- You can reset your advertising ID or opt out of ads personalization at any time on your Android device: Settings → Privacy → Ads (the path may vary by device).
- Where required by law (for example in the European Economic Area, the United Kingdom, and Switzerland), we ask for your consent before showing personalized ads and you can change your choice at any time in the App's privacy settings, if available.
For more information, see Google's policy at .
4. Third-Party Services
The App may use third-party services that collect information under their own privacy policies:
| Service | Purpose | Privacy policy |
|---|---|---|
| Google Play Services | App distribution, purchases, game services | |
| Google AdMob | Advertising | |
| Google Analytics for Firebase / Firebase Crashlytics | Analytics and crash reporting | |
5. In-App Purchases
The App may offer optional in-app purchases (for example, removing ads or buying hints). Purchases are processed by Google Play under Google's terms and privacy policy. We do not collect or store your payment details.
6. Data Sharing
We do not sell your personal information for money. We may share information only:
- With service providers that help us run the App (analytics, crash reporting, advertising), under their own privacy terms;
- To comply with the law, a court order, or a valid request from public authorities;
- To protect the rights, safety, or property of our users, ourselves, or others; and
- In connection with a merger, acquisition, or sale of assets, in which case we will notify you of any change in how your data is handled.
Because advertising partners receive identifiers such as your advertising ID, some privacy laws may treat this as a "sale" or "sharing" for targeted advertising. See Section 9 for your rights and how to opt out.
7. Data Retention
We keep information only for as long as needed for the purposes in this policy. Analytics and diagnostic data are generally kept for a limited period according to our providers' settings. Game progress stored locally on your device is removed when you uninstall the App. Contact us to request deletion of any data we hold about you (see Section 12).
8. Data Security
We use reasonable technical and organizational measures to protect information, including encryption in transit where supported. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights and Choices
Everyone
- Reset your advertising ID or opt out of ads personalization in your device settings.
- Uninstall the App at any time to stop all collection.
- Contact us to ask about or delete data associated with you.
European Economic Area, UK, and Switzerland (GDPR / UK GDPR)
Where these laws apply, you have the right to access, correct, delete, restrict, or object to the processing of your personal data, to data portability, and to withdraw consent at any time. Our legal bases for processing are: your consent (personalized ads, certain analytics), performance of a contract (providing the game), legitimate interests (security, improving the App, fraud prevention), and legal obligation. You also have the right to lodge a complaint with your local data protection authority.
California and other U.S. states (CCPA/CPRA and similar laws)
Residents may have the right to know what personal information is collected, to request deletion or correction, to opt out of the "sale" or "sharing" of personal information for targeted advertising, and not to be discriminated against for exercising these rights. To exercise them, use your device's ad settings or email us at the address in Section 12.
Other regions
If your local law gives you additional rights (for example in India under the Digital Personal Data Protection Act, 2023, or in Brazil under the LGPD), you may exercise them by contacting us.
We will respond to verified requests within the time required by applicable law.
10. Children's Privacy
Jam Clear is intended for a general audience. We do not knowingly collect personal information from children under 13 (or under the minimum age required in your country) without verifiable parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete it promptly.
For users under the age of digital consent in their country, we only serve ads and collect data in line with applicable child-privacy laws and Google Play's Families Policy requirements.
11. International Data Transfers
We and our service providers may process and store information in countries other than your own, including countries that may have different data protection laws. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.
12. Contact Us
If you have questions, requests, or concerns about this Privacy Policy or your data, contact us:
SocialAtoZ
Email: info.socialatoz@gmail.com
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date above and, where required by law, notify you through the App or other means. We encourage you to review this page periodically. Your continued use of Jam Clear after changes take effect means you accept the updated policy.
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